Samsung TV Problems
Know How to Deal When One Comes

Samsung may be the leader when it comes to TVs, but Samsung TV problems still exist. A lot of consumers who have invested in Samsung TVs still report various problems with their TVs.

Some of the common problems linked to Samsung TVs do not necessarily occur to old units. Even relatively new units sometimes experience unexpected problems, which could be caused by any number of reasons.

Here are some of the most common problems you might encounter with your Samsung TV.

Problems with Settings

One of the most common Samsung TV problems is a problem with the settings. Most people like to customize their TV sets to suit their needs and usage requirements. Sometimes, however, customized settings do not get recorded, and your TV settings may keep on going back to its original settings.

If you encounter such a problem, check whether the TV is on shop mode. Shop mode is the setting used by electronics shops when demonstrating the TV. Turn off the shop mode and check whether your settings are already saved.

Problems with Picture in Picture

One popular feature of Samsung LED TVs is the Picture in Picture feature. This special feature, however, are also sometimes the cause of certain Samsung TV problems. The PIP feature only works with analog TV signals, and do not support digital cable services due to configuration settings of the TV tuner.

Problems with Digital Audio Output

If you are not hearing sounds from your digital audio output device, check whether the digital audio output is enabled. Sometimes, plugging another device into any of the HDMI ports on your LED TV can automatically disable the digital audio output.

This is a standard function, so it is one of the common Samsung TV problems encountered by Samsung users. To solve it, just plug your digital audio output device into another output, such as the HDMI, so it wouldn’t be affected by the other devices.

Clicking Problems

Several owners of Samsung LED TVs also reported a particular clicking problem when the TV is turned on, and it takes some time before the picture comes on.

Of all the Samsung TV problems, this one is the most talked about in various forums. This is a well-known issue with Samsung LED TVs. The problem is caused by bad capacitors. The only thing that can be done about this is to replace the said capacitors.

Repair centers will charge a lot for the repair since they have to charge the value of the capacitors, the service or labor charges, and the processing fees. You can, however, have your TV repaired by a third party repair service since the capacitor only need to be replaced. This, however, will void the warranty of your product.

A lot of owners of Samsung TVs have complained about this problem even just two years after their purchase, so it could be quite a frustrating problem for many.

How to Deal with Samsung TV Problems

Samsung, being the leading LED TV provider nowadays, offers a good customer support system that can accommodate inquiries and requests for Samsung TV repair.

Samsung also operates several service centers worldwide to make sure that Samsung LED TV owners all over the world have somewhere to go when they experience problems with their Samsung.

However, before you go ahead and bring your LED TV to a Samsung service center, you should troubleshoot the Samsung TV problems first.

Samsung offers a troubleshooting guide on their website. The guides are provided for every individual model. The Samsung website asks you to simply choose your model to access the troubleshooting guide.

If you are unable to find the Samsung TV problems you encountered, that’s when you contact your distributor or Samsung’s own service centers.

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